About

About Us

In the year 2009, our founder Ben started his own eBay business. His first customer was from over a thousand miles away in Poland who bought a GPS device from his online shop as a present for his parents’35th wedding anniversary. The GPS device gave a hand during his parents’ entire Europe trip which provided a remarkable and memorable memory in their life. Word spread like wildfire, and soon, Xgody phones and GPS devices found their way into the hands of explorers, commuters, and road trippers. With each new model, Xgody introduced innovative features and support services, keeping pace with the ever-evolving technology landscape.

  • As customer feedback poured in, the team at Xgody tirelessly worked to enhance their products.
  • They focused on creating user-friendly interfaces, incorporating real-time traffic updates,
  • ensuring robust connectivity while providing the much needed troubleshooting assistance.

As Xgody journey continued, the company diversified its product line, offering GPS technical assistance for various needs, from in-car navigation to handheld devices for outdoor enthusiasts. Their commitment to customer satisfaction remained unwavering, with a dedicated support hub ready to assist users on their journeys. When your journey hits a bump, our GPS helpdesk is here to guide you back on track. With 24/7 helpline ( ) and live chat assistance, we tackle signal issues, connectivity glitches, and app-specific concerns. Our dedicated support team ensures seamless navigation, making customer’s every trip a breeze. Trust in our reliable customer support – because your journey matters.

Blog

Navigating Excellence: The Unsung Heroes of Xgody GPS Support Services

In a world where our journeys are increasingly guided by the wonders of GPS technology, the significance of reliable support services often goes unnoticed. Behind the scenes, a dedicated technical assistance team works tirelessly to ensure Xgody navigation experiences remain seamless.

  • 01 Understanding the Importance of Xgody GPS Support:

    Xgody GPS support services play a pivotal role in addressing the intricacies of satellite navigation. From troubleshooting signal disruptions to assisting with software-related concerns, these helpdesk services ensure our Xgody GPS devices perform at their best.

  • One of the standout features of Xgody’s quality GPS support services is their commitment to real-time assistance. Navigational hiccups don't wait for a convenient time to occur, and neither should our customer support. A dependable GPS support team is available on the helpline number and on chat (if you are shy to talk!) ready to guide customers and provide instant solutions.

  • One common challenge customers face is connectivity issues, whether it's related to Wi-Fi, mobile data, or satellite signals. Xgody GPS support services excel in diagnosing and resolving these problems, ensuring that your device stays connected and you stay on the right path.

  • Navigating through the complexities of Xgody GPS settings and features can be daunting. A proficient support team with dedicated technical simplifies these processes, providing user-friendly guidance on everything from setting up a device to customizing navigation preferences.

  • Beyond the technical aspects, what sets excellent Xgody GPS support services apart is the human touch. Empathetic and patient customer service representatives understand the frustrations users might face and go the extra mile to make the support experience positive.

  • As Xgody GPS technology continues to evolve, so will the challenges customers encounter. Xgody GPS support services are poised to adapt and grow, ensuring they remain at the forefront of assisting users in maximizing the support potential of their navigation devices. In conclusion, while Xgody GPS devices guide us through city streets and remote landscapes, let's take a moment to appreciate the dedicated helpdesk professionals behind the scenes – the ones who make our journeys not just possible but smooth and enjoyable. GPS support service representatives are indeed the unsung heroes of modern navigation.

  • How to update Xgody GPS? 2023 Map Updates Guide | Truck & Car SAT Nav | XGODY GPS Esay Update.

    We support lifelong update of the map, if you need to update the map you can join our Facebook navigation GPS group or contact us and we will send you the latest map.

    When updating the map, replace the folders with new files.

    1. Download the new maps.

    2. Go into settings on the main XGody screen and select Mass Storage.

    3. Plug the XGody GPS into the PC via a USB.

    4. Copy everything on the XGody GPS.

    5. Delete everything on the XGody, care.

    6. Go to the downloaded .rar file on the PC.

    7. Extract the contents into a new folder on the PC.

    8. The entire data set for all that you need is now a fraction of the full global data set that you downloaded.

    9. Now highlight all of the GPS folders and files on the PC and move them to the GPS drive. It's still a lot of files and will take a while.

    10. Go into settings and USB, select the Sync option.

    11. 11. You have now installed the new maps, and a much slimmed down version of the system. You will have to enter your favourites again, and your history will be gone.

Services

SERVICES

We Help You Enhance Your Navigation Experience: Services Offered by Xgody Gps Support Team

In the rapidly advancing world of technology, Xgody Global Positioning System (GPS) devices have become an essential tool for navigation, ensuring that customers reach their destinations without any bumps (as the roads are bumpy enough!). In the background, Xgody GPS support team is the backbone in ensuring that all Honda and non-Honda customers get the most out of their devices by providing a range of essential assistance.

Expert Support and Guidance

Xgody GPS support teams are staffed with knowledgeable technical experts who are well-versed in the intricacies of GPS technology and issues faced. They provide customers with expert support guidance on setting up their devices, understanding features, and troubleshooting common issues.

Regular Software and Map Updates

Regular software and map updates are pivotal in maintaining optimal performance. Xgody GPS support staff keep users informed about the latest updates and guide them through the process of downloading and installing new software and maps, ensuring accurate and up-to-date navigation data.

Troubleshooting Assistance

When customers encounter challenges or technical glitches, Xgody GPS support team is ready to provide the technical assistance. Whether it's addressing connectivity issues, resolving software conflicts, or troubleshooting hardware problems, the support services team provides step-by-step instructions and solutions to get users back on track (route)

Customer Support Channels

Xgody GPS support services offer various customer helpdesk channels, including phone lines ( ), email ( ), and live chat. This accessibility ensures that customers can reach out for GPS related assistance in their preferred way, making the support process more convenient and efficient.

To all intents and purposes, Xgody GPS support services play an intricate role in ensuring that customers have a unified and sustaining navigation experience. By offering a suite of services that encompasses guidance, troubleshooting, and software updates, support staff contributes significantly to the overall customer satisfaction and confidence in the use of Xgody GPS technology. As technology evolves, Xgody GPS support services continue to adapt, ensuring that customers stay connected and unhinged in their journeys.

PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy outlines how Xgody GPS Support collects, uses, shares, and protects the personal information of users visiting our website. Throughout the site, the terms “we”, “us” and “our” refer to Xgody. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT:

Personal Information: We may collect personal information such as names, email addresses, and contact numbers when users voluntarily submit this information for support purposes.

Usage Data: We gather non-personal information related to user interactions with our website, including IP addresses, browser information, and device details.

2. HOW DO WE USE COLLECTED INFORMATION:

Provide Support: Personal information is used to offer assistance, troubleshoot issues, and respond to user inquiries.

Improve Services: Usage data helps us analyze website performance, enhance user experience, and tailor our support services.

3. INFORMATION SHARING:

Third-Party Partners: We may share necessary information with trusted third-party service providers for support-related functions, always ensuring data security.

Legal Compliance: We may disclose information in response to legal requests or if required by law.

4. DATA SECURITY:

We employ industry-standard measures to protect user information against unauthorized access, alteration, disclosure, or destruction.

5. COOKIES AND TRACKING:

We use cookies to enhance user experience and collect non-personal information. Users can manage cookie preferences through their browser settings.

6. LINKS TO EXTERNAL SITES:

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these sites and encourage users to review their privacy policies.

7. CHANGES TO PRIVACY POLICY:

We reserve the right to update this Privacy Policy. Users will be notified of any material changes, and continued use of our services implies acceptance of these changes.

8. CONTACT INFORMATION:

For questions, concerns, or requests related to privacy, users can contact us at [contact@email.com]. Users are encouraged to review this policy periodically for updates.


REFUND POLICY FOR XGODY GPS SUPPORT SERVICES

This Refund Policy outlines the terms and conditions regarding refunds for services provided by Xgody GPS Support ("we," "our," or "us"). By availing our support services, users agree to the terms outlined below.

1. ELIGIBILITY FOR REFUNDS:

Refunds may be granted under the following circumstances:

The issue reported is beyond the scope of our support services.

The user experiences dissatisfaction with the provided services.

2. NON-REFUNDABLE SERVICES:

Certain services may be deemed non-refundable, and this will be communicated to users prior to service initiation.

3. REFUND PROCESS:

Users must initiate a refund request by contacting our support team at [contact@email.com].

Refunds, where applicable, will be processed using the same payment method used for the initial transaction.

Processing times for refunds may vary and are subject to the policies of the payment processor.

4. LIMITATIONS:

Refunds are not applicable for hardware-related issues and certain services. Users with hardware concerns are advised to contact the device manufacturer or authorized service centers.

5. CHANGES TO THE REFUND POLICY:

We reserve the right to modify or update this Refund Policy. Users will be notified of any changes, and continued use of our services implies acceptance of the revised policy.

6. CONTACT INFORMATION:

For questions or concerns regarding refunds, users can contact us at [contact@email.com]. Users are encouraged to review this policy periodically for updates.

TERMS & Conditions

TERMS OF SERVICE FOR XGODY GPS SUPPORT SERVICES

These Terms of Service ("Terms") outline the agreement between users ("you" or "your") and Xgody GPS Support regarding the provision of GPS support services. Throughout the site, the terms “we”, “us” and “our” refer to Xgody. By accessing or using our services, you agree to comply with these Terms.

1. SERVICE DESCRIPTION:

Xgody GPS Support offers technical support services for GPS-related issues. Our services may include troubleshooting, guidance, and assistance.

2. USER RESPONSIBILITIES:

Users are responsible for providing accurate and complete information related to their GPS device and the issues they are facing.

Users agree to cooperate during the troubleshooting process and follow the instructions provided by our support team.

3. SERVICE LIMITATIONS:

Our support services cover software-related issues. Hardware-related problems should be directed to the device manufacturer or authorized service centers.

4. PAYMENT:

Users agree to pay the specified fees for the services rendered by Xgody GPS Support. Payment details will be communicated prior to service initiation.

5. REFUND POLICY:

Our refund policy, as outlined in the separate Return Policy, governs any requests for refunds.

6. PRIVACY POLICY:

The collection and use of user information are governed by our Privacy Policy. Users are encouraged to review the Privacy Policy for more information.

7. LIMITATION OF LIABILITY:

Xgody GPS Support shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with our services.

8. TERMINATION OF SERVICES:

Xgody GPS Support reserves the right to terminate services if users violate these Terms or engage in any behavior deemed inappropriate or harmful.

9. CHANGES TO TERMS:

We reserve the right to update or modify these Terms. Users will be notified of any changes, and continued use of our services implies acceptance of the revised Terms.

10. GOVERNING LAW:

These Terms are governed by and construed in accordance with the laws of China

11. CONTACT INFORMATION:

For questions or concerns regarding these Terms of Service, users can contact us at [contact@email.com]. Users are encouraged to review this agreement periodically for updates.

Contact

Contact Us

Our Address

A108 Adam Street, New York, NY 535022

Journeying on a new route and navigation have become the bumpers on smooth road? No worries! Xgody GPS support services is a crucial gateway for customers seeking assistance, information, or support with respect to map updates, GPS not working, connectivity and other concerns

Call Us

We strive to provide technical assistance in the below listed ways:

o We are available 24 * 7, 365 days on ( ) Phone is taking too long to connect? Reach out to us via the live chat option and the support staff will be available in a jiffy. You can also write to us on ( email id ) and we shall be there instantly to provide you with our unhinged support.

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